1. Who We Are
CleanReach ("we", "our", or "us") is a UK-based marketing agency that helps commercial cleaning businesses generate leads and grow through digital outreach campaigns and performance marketing.
2. Information We Collect
We may collect and process the following information:
Full name, email address, phone number, and company name
Information submitted through our website forms
Usage data from our website (e.g., IP address, browser type, referral source)
Communications sent via email or integrated platforms
Client campaign data including third-party lead information
3. How We Use Your Information
We use the collected data to:
Deliver our marketing services
Provide customer support and updates
Improve our website and service offerings
Ensure compliance with legal and regulatory obligations
4. Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Third-party service providers (e.g., CRMs, analytics tools, automation platforms)
Legal authorities if required by law
5. Data Security
Your data is stored securely using cloud-based platforms with encryption, access restrictions, and best-practice security protocols.
6. Your Rights (GDPR Compliance)
You have the right to:
Access and review the personal data we hold
Request rectification or deletion
Withdraw consent at any time
File a complaint with a data protection authority
To exercise these rights, contact: [your email address]
7. Cookies
Our website uses cookies to track usage and improve your experience. You may disable cookies via your browser settings.
Terms and Conditions
1. Services Provided
CleanReach offers digital marketing services including, but not limited to:
Lead generation
Email/SMS outreach campaigns
Google Ads and PPC setup
CRM management
Analytics and reporting
2. Payment Terms
Services are billed monthly in advance.
Invoices must be paid within the specified due date.
Delayed payments may result in paused services.
No refunds unless otherwise agreed in writing.
3. Client Responsibilities
Clients agree to:
Provide timely and accurate information for campaign success
Maintain access to necessary platforms and tools
Follow up with leads provided by CleanReach
4. Performance and Results
Marketing performance depends on external factors. While we strive to deliver high-quality leads, CleanReach does not guarantee specific results or revenue increases.
5. Cancellation Policy
Clients may cancel services with a minimum of 7 days’ notice before the next billing cycle.
Early termination during fixed-term agreements may result in a cancellation fee.
6. Intellectual Property
Creative assets, ad copy, emails, and campaign materials produced by CleanReach remain the intellectual property of CleanReach unless a written transfer agreement is made.
7. Limitation of Liability
CleanReach shall not be held liable for:
Loss of business, revenue, or data
Missed opportunities due to client-side delays
Outcomes outside of our direct control
8. Contact Information
CleanReach
Email: [email protected]
Registered in: [UK]
By using our services, you agree to these Privacy Policy and Terms & Conditions.